Smart Customer Experience Platform

Captain

Smart Customer Experience Platform

Go beyond simple campaign execution with AI — and make the best decisions continuously.Experience real sales growth by creating automated, personalized, and omnichannel interactions.

Automated Marketing Message Delivery

The right message at the right time to the right audience through the right channel

Trusted Captain

  • Kalabala
  • Shopino
  • Barook
  • HibaStyle
  • Design Core
  • Haghanigold
  • Rubik
  • HK
  • Plaskopars
  • Dibagaran
  • Chiiltech
  • Routinoo
  • Laseir
  • Hatam
  • Sepan Vet
  • Puzzle Mobile
  • Rabinseh
  • Chibekhoonam
  • Khonyagar

One Platform
Infinite Channels, Infinite Possibilities

The most complete intelligent platform for automated customer engagement

Artificial Intelligence
Artificial Intelligence

Leverage the power of AI to automate customer interactions, generate content, and optimize campaigns

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CDP
CDP

Build a 360-degree view of your customers and sync their data across all channels to create targeted and effective engagements

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Personalization
Personalization

Personalize customer experiences to create meaningful and relevant interactions that drive loyalty

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Customer Journey Management
Customer Journey Management

Design, automate, and optimize customer journeys to create seamless and engaging interactions that boost conversions

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Reports & Analytics
Reports & Analytics

Get detailed reports and actionable insights to measure campaign performance, understand customer behavior, and make data-driven decisions

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Artificial Intelligence
Artificial Intelligence

Leverage the power of AI to automate customer interactions, generate content, and optimize campaigns

Learn more
CDP
CDP

Build a 360-degree view of your customers and sync their data across all channels to create targeted and effective engagements

Learn more
Personalization
Personalization

Personalize customer experiences to create meaningful and relevant interactions that drive loyalty

Learn more
Customer Journey Management
Customer Journey Management

Design, automate, and optimize customer journeys to create seamless and engaging interactions that boost conversions

Learn more
Reports & Analytics
Reports & Analytics

Get detailed reports and actionable insights to measure campaign performance, understand customer behavior, and make data-driven decisions

Learn more

Every Customer, One ChannelFor Seamless Engagement

From SMS and WhatsApp to email and Bale — engage your customers wherever they are

SMS

Build personalized SMS messages that increase engagement and conversion with AI and dynamic content

Web

Create a personalized experience for every visitor on every device using the recommendation system

Bale Messenger

Stay reachable even in a crisis by messaging on the largest domestic messaging platform

Email

Build stunning emails that boost performance with real-time data, AI, and dynamic content

Mobile App

Create in-app experiences that strengthen retention, content discovery, and CLTV

Custom Channel

Build a dedicated channel that best represents your brand and creates a unique experience for your customers

WhatsApp

Engage customers on the most popular messaging platform and boost conversions

Push Notifications

Capture attention and boost engagement with free, targeted notifications

Smart Sales Chatbot

Build an intelligent virtual assistant that helps customers at every stage of their journey and provides a seamless experience

Marketing Platform

Maximum impact from everyEmail

Turn customer data into personalized experiences — with a platform that grows smarter and more powerful every day.

Conversion Rate
97%Customer Satisfaction
Growth Speed
Product video

The voice of customerswho trust us

From fresh startups to established brands — they all have one thing in common: results.

+20Successful Brands
97%Customer Satisfaction
2.4×Average ROI Growth
+1MDaily Messages Sent

One of the most important and challenging aspects of using marketing automation tools is the integration and technical implementation process. Captain's professional team supported the Shopino development team throughout every stage, with fast 24/7 responses that played a key role in resolving issues and moving the project forward. I wish the Captain team continued success and growth.

Ali Mohammadi
Ali Mohammadi
Development Manager · Shopino